Our services
Monthly statements, e-mailed spreadsheet summaries - we can meet your financial reporting requirements.
Accounts
We have a network of trusted traders who we can instruct to carry out repairs and refurbishments to keep your property safe and attractive.
Property maintenance
Our Chartered Surveyor is on hand to assess the state of your property and instruct appropriate remedies on your behalf at any time.
Property inspections
Tenants will lose their keys; locks will need changing - we take on this duty to keep your tenants and your property safe and secure.
Key management
Schedules of Condition and Dilapidation made when tenants change keep the chain of trust and accountability between Landlords and Tenants.
Wear & Tear
Our emphasis is on face-to-face interviews and personal relationships
Landlord & Tenant relationships
Office closure for Festive Period
Seasons Greetings from the team at Mooretolet.
Our office will be closed for face to face appointments from Friday 22nd December to Tuesday 2nd January.
Please call us if you have an maintenance emergency on 01298 78666.
Have a wonderful Christmas !!
Complaints Procedure
Our Complaints Handling Procedure
If you are not satisfied with any aspect of our service, and would like to issue a formal complaint please write to us providing as much information as possible, including your name, contact details and photographs or quotes or any evidence you have, and feel is relevant to the following address:
1 Market Street, Buxton, Derbyshire, SK17 6JY.
Telephone number: 01298 78666.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
We will write to you within 3 days to acknowledge your complaint. Once we have a good understanding of your concerns, we will make enquires to verify information, carry out an audit of the advice and service we have provided and liaise with other parties as necessary and respond within 15 working days to inform you of the outcome of our investigations and details of any proposed action made to resolve your complaint..
We will also provide you with the name of the person handling your complaint.
We aim to provide a thorough response first time, however if you are not happy with the outcome of our investigations or progress then you can raise the matter with the:
Property Ombudsman,
Millford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel 01722 333 306.
The Property Ombudsman will not accept complaints over 12months old.
Propertymark Client Money Protection Scheme
Moore to Let Ltd is a member of the Propertymark Client Money Protection Scheme, for more information relating to this scheme please visit the link above:
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Moore to Let Limited
Moore to Let Limited
Company Number : 05090924
Company Address: 1 Market Street Buxton SK17 6JY
© 2024 moore To Let